SHIPPING POLICY

At Maison Of Time, we carefully process every order and work with trusted fulfillment partners to deliver your purchase.

PROCESSING TIME

Orders are typically processed within 2–3 business days after payment has been successfully received.

During holidays, periods of high order volume, or circumstances beyond our reasonable control, processing may take longer.

SHIPPING & DELIVERY

For orders shipped within the United States:

• Processing: approximately 2–3 business days
• Transit: approximately 10 business days
• Domestic delivery: approximately 3 business days

The estimated total delivery time may be up to approximately 16 business days from the date the order is placed.

Delivery times are estimates and are not guaranteed delivery dates. Delays may occasionally occur due to carriers, weather, holidays, or other circumstances beyond our reasonable control.

ORDER TRACKING

Once your order has been shipped, tracking information will be provided by email.

Please allow some time for the tracking information to become active after the shipment has been processed by the carrier.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

DAMAGED OR LOST SHIPMENTS

If your package arrives damaged or appears to be lost, please contact us at support@maisonoftime.com as soon as possible.

Please provide:

• Your order number
• Tracking information
• Photos of the package and item, if applicable

We will review the situation and work with our fulfillment and shipping partners to determine the appropriate resolution.

INTERNATIONAL SHIPPING

At this time, Maison Of Time primarily focuses on customers in the United States.

If international shipping becomes available for a particular product, any applicable customs duties, import taxes, or other charges will be communicated where applicable and may be the customer's responsibility unless otherwise stated at checkout.

CONTACT

For shipping questions, please contact:

Maison Of Time
support@maisonoftime.com
maisonoftime.com